Following the most recent announcements that England and Scotland will now be entering a third lockdown which includes the closure of schools to most pupils, we would like to provide a service update to our valued customers on the measures we are taking to ensure that our operations and services remain uninterrupted.
We understand the critical importance of keeping our supplies to you flowing as normal and are pleased to confirm that SciChem will remain open, with the same high level of customer service you expect from us. You can continue to place orders online, over the phone, and by email—and our experts remain on hand to assist and support you during this time, should you need to get in touch with us. Additionally, our trade counter in our Bilston head office will remain open for collecting orders placed in advance over the phone for card payments only.
The safety of our workforce continues to be a top priority as we uphold thorough safety measures such as remote working for office staff, distancing of warehouse teams, and vigorous hygiene practices. Rest assured, we will continue to follow these practices along with the latest government guidance to make our work environment as safe as possible.
We are extremely proud of the tireless efforts and contributions the science community has made in the fight against COVID-19, and thanks to the rollout of vaccines across the world, we hope the end is now in sight.
Thank you for your ongoing custom, as we continue to be of service today, and every day.